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Business Etiquette

Presentation Skills
The Written Word
Forms of Address
Introductions
Business Card Etiquette
Cultural Communication
Netiquette
First Impressions
Body Language
Confidence & Self Esteem
Dressing for Success
Communication Skills
Meeting & Greeting
Gift Giving
Etiquette in the Office
Interview Skills
Business Travel Etiquette
Business Table Manners

Social Etiquette

The importance of social etiquette
Self esteem and confidence
Good Posture
Deportment
The History of Table Manners
Proper use of cutlery
Dealing with difficult foods
Service at the table
Informal versus formal entertaining
The napkin
The perfect host
Planning the menu
Table settings and seating arrangements
The proper guest
The Written word.. Invitations, Acceptances, Regrets and Thank You
Conversation at the table
Rituals of drinking
Wine Etiquette
Gift Giving

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